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Strategic Approach

 
Tony Walker formerly Head of Fiscal Fraud Policy Law Enforcement and now Head of the Tax Strategy Division explains the benefits now being reaped from Customs' strategic approach to tackling fraud
 
Over the past three years Customs' approach to countering fraud has undergone major change. Instead of an essentially static and largely tactical response Customs are now driven by a strategic outcome focus. This strategic approach was pioneered by Customs with the Tackling Tobacco Smuggling Strategy published in early 2000 and is based on accurately assessing the size and nature of each problem setting clear objectives and targets for tackling it identifying the operational responses required to achieve those targets and monitoring the delivery of results. The evidence of the success that approach has been having is mounting and...

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