HMRC have been trialling a temporary customer compliance manager (tCCM) model for mid-sized businesses (MSB) that provides time-limited one-to-one support to MSBs going through significant growth or key life events or those which have multiple interactions with HMRC.
Following an evaluation earlier this year, HMRC have confirmed that it will continue with this model as part of its compliance approach to MSBs and have now produced a factsheet which contains more information about the types of businesses that may be suitable for a temporary customer compliance manager. Businesses can apply for a tCCM through the MSB customer support team on GOV.UK.
HMRC have been trialling a temporary customer compliance manager (tCCM) model for mid-sized businesses (MSB) that provides time-limited one-to-one support to MSBs going through significant growth or key life events or those which have multiple interactions with HMRC.
Following an evaluation earlier this year, HMRC have confirmed that it will continue with this model as part of its compliance approach to MSBs and have now produced a factsheet which contains more information about the types of businesses that may be suitable for a temporary customer compliance manager. Businesses can apply for a tCCM through the MSB customer support team on GOV.UK.
