We are promised a Digital Transformation Roadmap setting out how HMRC will be transformed into a digital-first organisation. Paul Aplin OBE hopes it will herald a more collaborative approach from the department.
The 2024 Autumn Budget Red Book contained the announcement that the government ‘will transform HMRC into a digital-first organisation with a Digital Transformation Roadmap to be published in spring 2025.’ It went on to say that the government is investing ‘to enable the modernisation and reform of HMRC improving the productivity and resilience of HMRC’s internal systems and ... to the way customers engage HMRC.’
I do not know what the roadmap will contain but there are some things I would like to see in it.
Why a roadmap?
Sometimes you reach for a map when you know the destination but not the route; at other times it can spark ideas for potential...
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We are promised a Digital Transformation Roadmap setting out how HMRC will be transformed into a digital-first organisation. Paul Aplin OBE hopes it will herald a more collaborative approach from the department.
The 2024 Autumn Budget Red Book contained the announcement that the government ‘will transform HMRC into a digital-first organisation with a Digital Transformation Roadmap to be published in spring 2025.’ It went on to say that the government is investing ‘to enable the modernisation and reform of HMRC improving the productivity and resilience of HMRC’s internal systems and ... to the way customers engage HMRC.’
I do not know what the roadmap will contain but there are some things I would like to see in it.
Why a roadmap?
Sometimes you reach for a map when you know the destination but not the route; at other times it can spark ideas for potential...
If you or your firm subscribes to Taxjournal.com, please click the login box below:
If you do not subscribe but are a registered user, please enter your details in the following boxes:
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