The Tax Journal has received the following letter from Brian Redford Deputy Director Intermediaries and External Communication Business Customer Unit HM Revenue & Customs:
'We know that receiving letters from the tax man can sometimes be an intimidating experience for tax payers. Our customers told us that the letters we wrote when we check tax returns were unclear or contained jargon. We are committed to improving customers' experience of the UK tax system and reducing the costs involved in dealing with us. So over the past year we have rewritten over 200 of the standard letters used by our staff when they check customers' tax returns in order to make them easier...
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The Tax Journal has received the following letter from Brian Redford Deputy Director Intermediaries and External Communication Business Customer Unit HM Revenue & Customs:
'We know that receiving letters from the tax man can sometimes be an intimidating experience for tax payers. Our customers told us that the letters we wrote when we check tax returns were unclear or contained jargon. We are committed to improving customers' experience of the UK tax system and reducing the costs involved in dealing with us. So over the past year we have rewritten over 200 of the standard letters used by our staff when they check customers' tax returns in order to make them easier...
If you or your firm subscribes to Taxjournal.com, please click the login box below:
If you do not subscribe but are a registered user, please enter your details in the following boxes:
