Market leading insight for tax experts
View online issue

Opinion — Establishing Trust with HMRC

Lucinda Bell explains why open, non-adversarial dealings with your Customer Relations Manager can bring real benefits to taxpayer and HMRC alike

A principal feature of the article by Gary Richards and Liesl Fischardt in Tax Journal (1 February 2010) 'Opinion: The Breakdown in Trust with HMRC' is that the authors appear to regard 'trust' as a one-way street. We should be able to trust HMRC — but what about HMRC trusting us? Nothing was said in the article about this important topic. For trust to be effective it requires a dual carriageway. Behave in a manner which allows HMRC to develop trust in the taxpayer and it is possible to give and receive the very real benefits of trust; adopt an adversarial stance and you may invite reciprocal suspicion or even hostility.

There are aspects of HMRC's new approach which for corporate taxpayers can provide real benefits...

If you or your firm subscribes to Taxjournal.com, please click the login box below:

If you do not subscribe but are a registered user, please enter your details in the following boxes:

Alternatively, you can register free of charge to read a limited amount of subscriber content per month.
Once you have registered, you will receive an email directing you back to read this article in full.
Please reach out to customer services at +44 (0) 330 161 1234 or 'customer.services@lexisnexis.co.uk' for further assistance.
EDITOR'S PICKstar
Top