Fiona McRobert, Assistant Director of HMRC’s ADR Team, explains how the department is ‘looking to embed a resolution mindset’.
Awise person once said ‘the best way to win an argument is not to start one’. The aim of dispute resolution is to keep matters moving at the right pace at the right time and avoid escalation and the parties becoming entrenched.
So how does HMRC approach Alternative Dispute Resolution (ADR)?
ADR can mean several different things. I would suggest the essence of ADR is that two parties work collaboratively to formulate a bilateral agreement.
Within HMRC the ADR team provides externally accredited impartial mediators to assist parties in resolving their dispute or progressing the enquiry. All our mediation training is provided by externally accredited trainers. It is assessed and audited by an external provider and accredited externally with the Open College Network. We...
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Fiona McRobert, Assistant Director of HMRC’s ADR Team, explains how the department is ‘looking to embed a resolution mindset’.
Awise person once said ‘the best way to win an argument is not to start one’. The aim of dispute resolution is to keep matters moving at the right pace at the right time and avoid escalation and the parties becoming entrenched.
So how does HMRC approach Alternative Dispute Resolution (ADR)?
ADR can mean several different things. I would suggest the essence of ADR is that two parties work collaboratively to formulate a bilateral agreement.
Within HMRC the ADR team provides externally accredited impartial mediators to assist parties in resolving their dispute or progressing the enquiry. All our mediation training is provided by externally accredited trainers. It is assessed and audited by an external provider and accredited externally with the Open College Network. We...
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If you do not subscribe but are a registered user, please enter your details in the following boxes:
