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20 years of HMRC

Political pressure has resulted in HMRC adopting a slow and cautious decision-making process that remains to this day, writes Heather Self (Blick Rothenberg).

In March 2025 HMRC – formed by the merger of the Inland Revenue and Customs and Excise – was 20 years old. The CIOT and ICAEW held a conference (with cake! – zero-rated of course) to mark the occasion.

The conference was opened by Lord Gus O’Donnell Treasury Secretary at the time of the merger and the leader of the review which led to it. Of course the merger was a brilliant idea and everything went extremely well – or did it? I was part of the subsequent panel which comprised Lord Nick McPherson Penelope Tuck David Gauke and me. Nick McPherson succeeded Gus O’Donnell as Treasury Secretary but at the time of the merger he was head of...

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