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Doing tax online should never be the only option, says PKF

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Data security concerns are likely to thwart any attempt to ‘push’ all tax communication online, a tax expert has warned. ‘Although doing all your tax paperwork online looks set to become the default option, it should never become the only option,’ said Patrick Harrison, Tax Partner with PKF.

Harrison was responding to two consultation documents setting out HMRC’s proposals to make online the ‘default channel’ for tax information by 2013.

‘Pushing all tax communication online may save money for HMRC but making it mandatory would spark opposition from those who worry about data security – hardly a strong point for the tax authorities in recent years,’ Harrison said.

A ‘give and take’ approach – offering payment holidays or deferral to start-ups registering online within a set time limit – would work better, he suggested.

One-click registration

The coalition’s programme for government published in May 2010 said: ‘We will reduce the number of forms needed to register a new business, and move towards a “one-click” registration model.’

Take up rates of online services are ‘as good as, or better than predicted’ and have allowed customers to file online reliably and ‘largely without problems’, according to HMRC’s consultation document Digital by Default.

Mandation of corporation tax online filing from April 2011 has been successful, HMRC said, and 99.9% of businesses mandated to file VAT returns online from April 2010 did so. Between 75% and 80% of income tax self assessment returns are filed online.

The department said making quality online services the default option will lead to services being ‘both more convenient and cheaper, and better and more personalised’.

From April 2012 businesses will be able to use a single, interactive Registration Wizard to register for ‘multiple taxes’. Registration Wizard will be the ‘default option’ during 2013.

Francis Maude, Minister for the Cabinet Office, said in November 2010 that ‘every single government service must be available to everyone – no matter if they are online or not’. HMRC said in Digital by Default that groups less able to access the internet ‘will not be left behind’. The consultation seeks views on the best way to provide cost effective support and assistance to such groups.


Digital by Default: key proposals

Corporation tax: Registration Wizard will provide an optional online channel to supply information to HMRC from April 2012 and will become the ‘default channel’ during 2013. ‘Statutory mandation’ would necessitate policing, HMRC said. An alternative non-statutory approach would involve promoting the online channel in preference to other channels. ‘There may be a case for extending the life of minimum [XBRL] tagging lists for accounts information beyond 2013,’ HMRC said. Steps to defer payment of relatively small amounts of overpaid tax are also being considered.

Income tax self assessment (ITSA): Registration Wizard will be available from April 2012 and will become the default channel from 2013. It will provide an online alternative to the form CWF1 used to notify HMRC that a business has commenced. HMRC invite views ‘as between a statutory and non statutory approach to making the digital channel the default option for registering for ITSA’. Any changes to ITSA processes are likely to apply to Class 2 NICs. HMRC are also considering the possibility of a new ITSA ‘de-registration’ process. Registration Wizard is not intended for use by non-business taxpayers.

PAYE: Registration Wizard will be the registration tool of choice for PAYE, but HMRC will ‘maintain other channels for those customers who need help’. Real Time Information will lead to ‘significant changes in the way PAYE is administered from April 2013’. An employer ‘de-registration’ process is being considered.

Source: Digital by Default, HMRC 8 August 2011

VAT online: key proposals

VAT returns: HMRC have published draft regulations to require online filing from April 2012 by ‘tranche 2’ businesses (those with a turnover below £100,000), about half of whom have chosen to go online already.

Online registration: A new online system for VAT registration, deregistration and variations is scheduled to launch in October 2012. The case for mandation is ‘not overwhelming at this point’, HMRC said. But the online portal will be the normal channel through which registration, deregistration and variations will be made, and businesses will be ‘steered to using it’.

Source: VAT – consultation on the next steps for moving VAT online, HMRC 8 August 2011

 

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